Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Spice Souk. Throughout the site, the terms “we”, “us”, and “our” refer to Spice Souk. Spice Souk offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

If you do not agree to these Terms, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. The most current version is available at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any viruses or malicious code. A breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to meet technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information and should not be relied upon without consulting more complete or timely sources. Reliance on the site’s content is at your own risk.

We reserve the right to modify site content at any time but are not obligated to update any information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be exclusively available online and have limited quantities. Returns or exchanges are subject to our Refund Policy [insert hyperlink].

We make every effort to display product colors and images accurately. However, we cannot guarantee the accuracy of your device’s display.

We reserve the right to:

  • Limit sales by customer, region, or jurisdiction.

  • Limit quantities per order.

  • Discontinue products at any time.

Food Safety Disclaimer:
Our products are made in a facility that may handle nuts, sesame, gluten, and other allergens. Customers assume all responsibility for checking ingredients. Spice Souk shall not be liable for allergic reactions or sensitivities.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to:

  • Refuse any order at our sole discretion.

  • Limit or cancel orders per person, household, or account.

  • Cancel suspicious or bulk orders.

You agree to provide accurate, up-to-date account and billing details. It is your responsibility to maintain and update your information. For more information, please refer to our Refund Policy [insert hyperlink].

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without monitoring or input. Use of such tools is entirely at your own risk, and you should review the relevant third-party terms.

We may offer new features in the future, which will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services may originate from third parties. We are not responsible for third-party content, accuracy, or policies. Complaints, claims, or issues related to third-party purchases must be directed to the third party.

SECTION 9 – USER COMMENTS & FEEDBACK

You agree that any content submitted to us (including ideas, suggestions, or feedback) may be used by Spice Souk without restriction, compensation, or obligation.

We may, but are not obligated to, monitor or remove content we find unlawful, offensive, or in violation of these Terms.

You agree that your comments:

  • Will not infringe on third-party rights.

  • Will not contain harmful, misleading, or malicious code.

  • Will not impersonate others.

You are solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

Submission of personal data is governed by our Privacy Policy [insert hyperlink].

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors or omissions on the site without notice, including after orders are placed. We make no commitment to update site information unless legally required.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes;

  • To violate regulations or intellectual property rights;

  • To harass or discriminate;

  • To spread malicious code;

  • To collect or misuse personal information;

  • To interfere with security or functionality.

Violation may result in termination of your access.

SECTION 13 – WARRANTIES & LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available”, with no warranty of any kind, express or implied.

Spice Souk shall not be liable for:

  • Any direct or indirect damages;

  • Loss of profits or data;

  • Errors in content;

  • Misuse of products.

Where liability cannot be excluded by law, our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Spice Souk, its owners, employees, and affiliates from any claims, liabilities, legal fees, or damages arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, it shall not affect the validity of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate this agreement at any time without notice if we believe you have violated any provision. You remain liable for all amounts due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our posted policies, constitute the entire agreement between you and Spice Souk, superseding any prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States of America.

SECTION 19 – CHANGES TO TERMS

We reserve the right to revise these Terms at any time. Continued use of the site following any updates constitutes your acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service can be directed to:

Spice Souk
Email: buyspicesouk@gmail.com